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Privacy Notice

All information provided to Japan Rail Pass Online is committed to safeguarding the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Security of personal data

All areas of the JRPassOnline.com website where you enter personal data are encrypted using industry standard SSL certificates. This prevents unauthorized interception of personal information during transmission from your computer to our servers. All passwords are encrypted on our databases using one-way encryption. In addition to this we do not retain any credit card information on our servers or databases.

Use of personal information

We process personal information collected via jrpassonline.com for the purposes of:

  • providing the best possible service
  • processing any orders you may have made
  • providing you with information about products and services we offer

If you do not wish to receive information about our products or services, please do not tick the appropriate box on the registration form.

Use of cookies

In order to put the goods you want into the correct basket, we must put a cookie onto your computer. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. These cookies are deleted as soon as you leave our site.


We will not pass your information to any third parties. You can also stop receiving any information about us and our services by updating your details after creating an account with us.

If you have any queries about our Privacy Statement you should contact our data controller using our Contact Us page